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Natra Bintan, a Tribute Portfolio Resort

Lagoi (Bintan Resorts / Treasure Bay area)

80

Guest sentiment

Tribute Portfolio glamping resort in Bintan's Lagoi area, with safari-style tents beside Southeast Asia's first man-made Crystal Lagoon, a short ferry ride from Singapore.

Last updated August 6, 2026

Natra Bintan, a Tribute Portfolio Resort (formerly The Canopi) is a family-friendly glamping resort in the Lagoi/Bintan Resorts zone, set beside the Crystal Lagoon at Treasure Bay, roughly an hour by ferry from Singapore. Accommodation is around 100 safari-inspired tents ranging from Garden to Lagoon View and Deluxe categories, most pairing an air-conditioned bedroom with a semi-outdoor rainforest-style bathroom, private patio, king bed, LED TV and mini-fridge; larger tents add jetted tubs. Independent reviewers consistently praise the spacious, distinctive tents, the calm turquoise lagoon and its wide range of activities (kayaking, water slides, cable-ski, ATV, archery and mangrove tours), plus warm, personable staff. It reads as a novel, kid-friendly escape rather than a polished beach resort. Watch-outs recur: dining is concentrated at a single all-day venue, The Patio, and both restaurant meals and in-tent BBQs are widely called overpriced with limited choice. The open-concept bathrooms trade privacy and can let in insects, some tents show their age, and occasional aircraft noise is noted. Nearby attractions are limited, so most excursions require arranged transport. TripAdvisor scores it about 4.1 of 5 across roughly 979 reviews, ranking mid-pack among Lagoi hotels, reflecting a strong glamping concept let down mainly by food value.

How guests rate it

  • Location80
  • Service87
  • Rooms82
  • Food & breakfast73
  • Value77
Key facts
AddressJalan Raya Haji Km 01, Kawasan Pariwisata, Teluk Sebong, Lagoi, Bintan Regency, Riau Islands 29152, Indonesia
Brand Sub BrandTribute Portfolio
NeighborhoodLagoi (Bintan Resorts / Treasure Bay area)
Distance From Airport Km65
Landmark Distances[object Object], [object Object], [object Object], [object Object]

What Marriott Bonvoy status gets you here

  • Room upgrades for Platinum Elite and above, subject to availability
  • Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms
  • Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite

Pros

  • Spacious, distinctive safari-style glamping tents with private patios and rainforest-style bathrooms
  • Calm, scenic Crystal Lagoon with a broad activity menu (kayaking, water slides, cable-ski, ATV, archery)
  • Warm, attentive, personable staff frequently highlighted in reviews
  • Easy to reach from Singapore by a roughly one-hour ferry, no flight needed

Cons

  • Dining concentrated at a single restaurant, with meals and tent BBQs widely called overpriced and limited in choice
  • Open-concept tent bathrooms lack privacy and can let in insects
  • Some tents feel aged, and aircraft noise plus limited nearby attractions are noted

The research view

What the research keeps finding

High confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Formerly The Canopi; billed as the first glamping resort on Bintan Island, set beside the 6.3-hectare Crystal Lagoon at Treasure Bay
  • Around 100 safari-inspired tents across Garden, Lagoon View and Deluxe categories
  • TripAdvisor rating about 4.1/5 from roughly 979 reviews, ranked #9 of 16 hotels in Lagoi

Worth knowing before you book

  • Food value is the most common complaint; budget extra or plan off-resort meals
  • Open-air bathrooms and tent living suit adventurous guests more than those wanting a conventional hotel room

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.

lagoi glamping crystal-lagoon family-friendly treasure-bay

Find out more about Natra Bintan, a Tribute Portfolio Resort

Frequently asked questions

How do I get to Natra Bintan from Singapore?

Take a ferry from Singapore's Tanah Merah terminal to Bandar Bentan Telani in Lagoi, roughly a one-hour crossing, then a short resort transfer. The nearest airport is Raja Haji Fisabilillah (TNJ) in Tanjung Pinang, about 65 km south by road.

What kind of accommodation does the resort offer?

It is a glamping resort with around 100 safari-inspired tents in Garden, Lagoon View and Deluxe categories. Each has an air-conditioned bedroom, private patio, king bed, LED TV and mini-fridge, most with a semi-outdoor rainforest-style bathroom; larger tents add jetted tubs.

Is Natra Bintan good for families?

Yes. Reviewers repeatedly call it family-friendly thanks to the calm Crystal Lagoon and activities like water slides, kayaking, cable-ski, ATV rides and archery. The spacious tents suit families, though open-concept bathrooms and higher dining prices are worth noting when planning.

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