Four Points by Sheraton · Select-service
Lagoi Bay, Bintan Resorts enclave
Guest sentiment
Four Points by Sheraton's beachfront resort on Lagoi Bay in Bintan's Lagoi enclave, with 308 rooms and oceanfront pool villas a short walk from Plaza Lagoi and a ferry hop from Singapore.
Last updated August 6, 2026
Four Points by Sheraton Bintan, Lagoi Bay is a modern beachfront resort that opened in early 2024 within the Bintan Resorts enclave, marking its full grand opening in February 2025. Set on Lagoi Bay Beach roughly a ten-minute drive from the Bandar Bentan Telani ferry terminal and a five-minute walk from Plaza Lagoi, it has become a popular weekend escape from Singapore. The property offers 308 stylish rooms and eight oceanfront pool villas, three swimming pools including dedicated children's pools, the Sa'kai Spa, a 24-hour fitness centre and a Kid's Club. Independent coverage and guest reputation consistently praise the fresh, spacious rooms, the direct beach access and pool areas, and genuinely warm, attentive service; several reviewers single out staff who go out of their way for families with young children. Dining draws the most divided opinion: local Indonesian dishes at Rempah Kitchen earn praise, but some guests find the food inconsistent and overpriced relative to value, and the El Lagoi beach club's beverages have disappointed. As a newer resort it occasionally shows teething issues, with reports of slow service or housekeeping delays during peak weekends. Overall it presents as a well-run, family-friendly beach resort that suits travellers seeking a convenient, contemporary Bintan getaway rather than a full-service luxury destination.
| Address | Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kawasan Pariwisata Internasional Lagoi, Sebong Lagoi, Kecamatan Teluk Sebong, Kabupaten Bintan, Riau Islands 29155, Indonesia |
|---|---|
| Brand Sub Brand | Four Points by Sheraton |
| Neighborhood | Lagoi Bay, Bintan Resorts enclave |
| Distance From Airport Km | 60 |
| Landmark Distances | [object Object], [object Object], [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Red Bird Travel News · Paul Lo · Feb 2025
Trade coverage of the resort's grand opening one year in, detailing its 300 rooms and eight oceanfront villas, restaurants, beach club, spa and easy ferry access from Singapore.
The Honeycombers · Jan 2026
Singapore lifestyle guide featuring the resort as a family pick, highlighting its beachfront setting, stylish rooms and villas, outdoor pool, Sa'kai Spa, Kid's Club and proximity to golf courses.
Bintan Resorts · Feb 2025
Destination operator's account of the grand opening, covering the full rollout of guestrooms, oceanfront villas, spa, fitness centre, restaurants, beach club and event spaces within the Lagoi Bay enclave.
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Four Points by Sheraton Bintan, Lagoi Bay
Most guests take the ferry from Singapore's Tanah Merah terminal to Bandar Bentan Telani (Lagoi), about an hour, then a roughly ten-minute drive to the resort. Complimentary shuttle service is provided. The nearest airport, Tanjung Pinang (TNJ), is around 60 km south.
Yes. It offers dedicated children's pools, a Kid's Club and spacious rooms and villas, and reviewers frequently praise staff for being patient and helpful with young children. Direct beach access and the nearby Plaza Lagoi town square add to its appeal as a family-friendly weekend getaway from Singapore.
The resort has three outlets, including Rempah Kitchen serving local Indonesian dishes and the El Lagoi Beach Club by the water. Local specialties earn praise, though some guests find the overall food selection inconsistent and pricey. Plaza Lagoi's additional restaurants are a short walk away for more variety.
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