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Sheraton Imperial Kuala Lumpur Hotel

Golden Triangle

80

Guest score

A long-established Sheraton on Jalan Sultan Ismail, steps from LRT and Monorail stations in the Golden Triangle.

Last updated August 3, 2026

Sheraton Imperial Kuala Lumpur Hotel is a long-running property on Jalan Sultan Ismail in the Golden Triangle, described by Marriott as a grande dame among the city's hotels, and sits just steps from LRT and Monorail stations. Guest reviews consistently highlight the location's transit access -- the Monorail makes reaching Bukit Bintang and Berjaya Times Square straightforward, and the Petronas Towers are within walking distance for guests who don't mind a stroll. Rooms are frequently described as large and comfortable, with king-size beds and views that can take in Merdeka 118, KL Tower, or the Petronas Twin Towers depending on the room. Staff are repeatedly called warm and willing to help, and the dining and gym facilities draw positive mentions. The most common watchouts concern the building's age: some areas are described as feeling outdated even though core cleanliness is generally well regarded, and a handful of reviews mention occasional housekeeping lapses or service inconsistency, along with unclear pricing for some add-ons. It suits travelers who prioritize transit connectivity and room space over the newest design, and who want a dependable, well-located full-service hotel.

How guests rate it

  • Location85
  • Service82
  • Rooms80
  • Food & breakfast79
  • Value79
Key facts
AddressJalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
Brand Sub BrandSheraton
NeighborhoodGolden Triangle
Distance From Airport Km58
Elite BenefitsRoom upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite

Pros

  • Steps from LRT and Monorail stations, with easy access to Bukit Bintang and Berjaya Times Square
  • Large, comfortable rooms with king-size beds and city or landmark views depending on room
  • Staff are consistently described as warm and helpful
  • Dining options and gym facilities draw positive guest feedback

Cons

  • Some areas of the hotel are described as feeling outdated given the property's age
  • A handful of reviews mention occasional housekeeping lapses or service inconsistency
  • Some guests report unclear pricing on certain add-ons or facilities

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Transit connectivity via nearby LRT and Monorail stations is repeatedly cited as a major advantage
  • Room size and comfort draw consistent positive mentions
  • Staff warmth and willingness to help come up often in reviews

Worth knowing before you book

  • Some areas of the property are described as dated relative to newer competitors
  • Occasional housekeeping lapses and unclear pricing on add-ons have been noted

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 3, 2026.

golden triangle transit access long-established

Find out more about Sheraton Imperial Kuala Lumpur Hotel

Frequently asked questions

Is Sheraton Imperial Kuala Lumpur Hotel well connected by public transport?

Yes -- the hotel is steps from LRT and Monorail stations, making it easy to reach Bukit Bintang and Berjaya Times Square, and the Petronas Twin Towers are within walking distance for guests who don't mind about a 30-minute stroll.

Are the rooms at Sheraton Imperial Kuala Lumpur Hotel outdated?

Some areas of the hotel are described by guests as feeling dated given its age, though rooms are still frequently praised for their size and comfort, with king-size beds and views of landmarks like Merdeka 118, KL Tower, or the Petronas Twin Towers.

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