Sheraton Imperial Kuala Lumpur Hotel
Kuala Lumpur · Golden Triangle
A long-established Sheraton on Jalan Sultan Ismail, steps from LRT and Monorail stations in the Golden Triangle.
Renaissance · Premium
KLCC / Golden Triangle
Guest sentiment
A family-oriented Renaissance at the corner of Jalan Sultan Ismail and Jalan Ampang, with an integrated convention centre.
Last updated August 3, 2026
Renaissance Kuala Lumpur Hotel & Convention Centre sits at the corner of Jalan Sultan Ismail and Jalan Ampang, close to the Bukit Nanas Monorail station and within walking distance of KLCC's shopping centre and the Petronas Twin Towers. The hotel leans into a family-friendly identity with themed family suites and one of the largest hotel pools in the city, complete with water slides and an outdoor play area, alongside a 52,000-square-foot integrated convention centre for events and meetings. Guest reviews consistently praise the pool and family amenities, spacious rooms with fantastic twin-tower views, the complimentary beverage ritual at R Bar, and generally attentive, warm staff. Breakfast variety, including curries and noodle soups, draws positive mentions as well. The most recurring complaint involves plumbing noise in the West Wing, with several reviews describing audible rushing water from toilets or showers during morning hours. Some guests have also expressed disappointment that a previous large restaurant was replaced by a smaller, harder-to-navigate dining space. It suits families and event-focused travelers who want a large-scale, well-located hotel with strong recreational facilities.
| Address | Corner of Jalan Sultan Ismail and Jalan Ampang, 50450 Kuala Lumpur, Malaysia |
|---|---|
| Brand Sub Brand | Renaissance |
| Neighborhood | KLCC / Golden Triangle |
| Distance From Airport Km | 58 |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Milesopedia · Zhuofan Zhang · Jul 2024
Family-of-four stay in a newly renovated Family Suite booked on Bonvoy points. Praises spacious clean rooms, kids' club, pool water slides and welcome treats; a strong points value near the city centre.
Global Traveler · Richard Newton · Jan 2024
After the late-2023 reopening, the writer highlights personalised service (greeted by name, tailored chocolate platters), Evolution Cafe breakfast and Malaysian dishes at The Mesh. Calls it the perfect KL address.
The Shutterwhale · Mark Chua · Feb 2020
Bonvoy Platinum upgraded to a Club Deluxe Room. Likes the warm-toned renovated decor, comfy king bed, fast WiFi and club lounge; notes limited views, aging public areas and non-Nespresso pods.
Hotel Hobby · Jan 2020
Upgraded to a 59sqm Club Executive Suite in the renovated West Wing. Praises the huge pool and fitness centre and evening cocktail service, but finds the club lounge small and rooms lacking USB ports.
Video reviews
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 3, 2026.
Find out more about Renaissance Kuala Lumpur Hotel & Convention Centre
Yes -- it's positioned as a family hotel, with themed family suites, one of the largest hotel pools in the city including water slides, and an outdoor play area, making it one of the more family-friendly Bonvoy properties in Kuala Lumpur.
Some guests, particularly in the West Wing, report hearing rushing water from toilets or showers during morning hours. If noise sensitivity is a concern, it's worth mentioning room location preferences when booking or checking in.
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