Sheraton · Premium
Nam Tu Liem (My Dinh), west Hanoi
Guest score
Sheraton's second Hanoi hotel, a modern 520-key business and events property in the Nam Tu Liem district beside My Dinh National Stadium, with a 24th-floor Club Lounge, rooftop Sky Bar, spa and pool.
Last updated August 6, 2026
Sheraton Hanoi West opened in May 2024 as Marriott's second Sheraton in the Vietnamese capital, occupying a reflagged 25-storey tower in the western Nam Tu Liem district that previously operated as the Hyatt Regency (and earlier Crowne Plaza) West Hanoi. The 520-key property combines 390 guest rooms and suites with 130 serviced residences, making it a natural fit for business travelers, convention delegates and long-stay guests rather than first-time tourists. Independent coverage and guest feedback consistently single out the service: staff are described as warm, attentive and genuinely welcoming, and the 24th-floor Club Lounge draws particular praise for its food, evening cocktails and helpful team. Rooms are generally called spacious, clean and modern, with floor-to-ceiling windows, comfortable beds and well-equipped bathrooms, while the breakfast buffet spans Vietnamese pho and Asian and Western dishes. Facilities are extensive for the neighborhood, including an outdoor freeform pool, full-service spa, 24-hour fitness center, all-day dining at The Market, a rooftop Sky Bar overlooking My Dinh National Stadium, and 661 square meters of event space anchored by a 418-square-meter ballroom. The main trade-off is location: the hotel sits roughly 11 km west of the Old Quarter and Hoan Kiem Lake, so sightseers face a 20-to-30-minute drive and find little within walking distance beyond the stadium and convention center. As a recently converted property, a few guests note occasional finishes or service moments that fall short of true five-star polish. On balance it is a strong, comfortable choice for anyone with business in west Hanoi or attending events at the nearby stadium and convention center.
| Address | 36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi 10000, Vietnam |
|---|---|
| Brand Sub Brand | Sheraton |
| Neighborhood | Nam Tu Liem (My Dinh), west Hanoi |
| Distance From Airport Km | 27 |
| Elite Benefits | Room upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite |
| Landmark Distances | [object Object], [object Object], [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
The Shutterwhale · Mark Chua · Mar 2024
A frequent-guest blogger reflects on the property's move from Hyatt (formerly Crowne Plaza) to Sheraton effective 29 Feb 2024, praising its gym and club lounge while noting its out-of-centre west Hanoi location.
Great Travel Magazine · May 2024
Opening feature detailing the 520-key hotel: 390 rooms/suites plus 130 residences, three dining venues, outdoor pool, spa, and 661 sqm of event space including a 418 sqm ballroom, near the National Convention Center.
Travel News Asia · May 2024
Trade report on the opening of the 520-key Sheraton Hanoi West, Sheraton's second Hanoi hotel, near My Dinh Stadium and the convention center, converted from the former Hyatt Regency West Hanoi.
Video reviews
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Sheraton Hanoi West
The hotel sits about 27 km from Noi Bai International Airport, roughly a 30-minute drive depending on traffic. It is located in west Hanoi's Nam Tu Liem district, right by My Dinh National Stadium and around eight minutes from the National Convention Center.
Not especially. The hotel lies roughly 11 km west of the Old Quarter and Hoan Kiem Lake, about a 20 to 30 minute drive. It suits business travelers, convention delegates and stadium-event guests who prefer a quieter, modern setting over proximity to the main tourist attractions.
Dining includes all-day dining at The Market, a Lobby Lounge and the rooftop Sky Bar overlooking the stadium. Leisure facilities cover an outdoor freeform pool, a full-service spa, a 24-hour fitness center and a 24th-floor Club Lounge for eligible Marriott Bonvoy elites and club guests.
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