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Pullman Miri Waterfront

Miri Waterfront / Commercial Centre

72

Guest sentiment

A 328-room 5-star tower on Miri's waterfront in Sarawak, with four restaurants, an infinity pool and a 24th-floor Executive Lounge overlooking the South China Sea.

Last updated August 12, 2026

Pullman Miri Waterfront is a 24-storey, 328-room 5-star hotel set within the Miri Waterfront Commercial Centre, where the Sungai Baong river meets the South China Sea in downtown Miri, Sarawak. It's positioned as the city's premier hotel for the region's oil-and-gas corporate travel alongside leisure guests using Miri as a gateway to Niah Caves and Gunung Mulu National Park. Guests consistently single out the infinity pool and its river-and-sea outlook, a wide choice of four restaurants and two bars, and a central location close to shopping and the Miri City Fan gardens. Reviews are more mixed on room views -- some sea-view bookings look out mainly onto neighbouring buildings -- and on inconsistent check-in orientation and occasional maintenance lapses.

How guests rate it

  • Location84
  • Service70
  • Rooms70
  • Food & breakfast76
  • Value68
Key facts
AddressLot 1347, Miri Waterfront Commercial Centre, 98000 Miri, Sarawak, Malaysia
Brand Sub BrandPullman
NeighborhoodMiri Waterfront / Commercial Centre
Star Rating5
Rooms328

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • 328 rooms in a 24-storey tower directly in Miri's downtown Waterfront Commercial Centre
  • Infinity pool with river and coastal views plus a jacuzzi area draws consistent praise
  • Four restaurants and two bars, including live jazz nights at The Chamber
  • 24th-floor Executive Lounge with 360-degree views for eligible ALL members and suite guests
  • The only international-standard hotel at the centre of Miri, walkable to shopping and dining

Cons

  • Some sea-view room bookings look out mainly onto neighbouring buildings rather than open water
  • A subset of reviews describe inconsistent cleanliness, maintenance lapses, or minimal check-in orientation

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • An August 2024 blog review praised the infinity pool and jacuzzi, comfortable rooms, and the free parking, while flagging a disappointing sea view and a broken minifridge
  • The hotel is confirmed at 328 rooms across both the official Pullman site and independent aggregators
  • Positioned by Accor as Miri's base for oil-and-gas corporate travel as well as leisure trips to Niah Caves and Gunung Mulu National Park

Worth knowing before you book

  • TripAdvisor's aggregate score (around 3/5 from roughly 649 reviews) runs notably lower than the hotel's own ALL guest rating, suggesting a real split in guest experience
  • "Sea view" room categories don't guarantee an unobstructed water view -- several reviewers note the outlook can include an adjacent apartment block

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 12, 2026.

miri waterfront sarawak infinity pool

Find out more about Pullman Miri Waterfront

Frequently asked questions

How many rooms does Pullman Miri Waterfront have?

328 rooms across a 24-storey tower, spanning superior rooms with city views, deluxe rooms with sea views, and executive rooms with lounge access on the 24th floor. It's the largest and only truly international-standard hotel in downtown Miri, Sarawak, sitting right on the Waterfront Commercial Centre.

Is Pullman Miri Waterfront a good base for visiting Niah Caves or Gunung Mulu National Park?

Yes -- Miri is the main gateway city for both, and the hotel is positioned by Accor as a base for that kind of trip. Niah Caves is roughly 90km south of Miri, while Gunung Mulu is reached by a short domestic flight from Miri Airport, about a 20-30 minute drive from the hotel.

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