ibis · Select-serviceI
ibis Balikpapan
Balikpapan · Klandasan
A 155-room budget hotel in central Balikpapan sharing an address with Novotel Balikpapan, about 20 minutes from the airport.
Mercure · Select-service
Mercure Pangkalan Bun
Kota Waringin Barat
83
Guest sentiment
The first Accor hotel in Central Kalimantan, a 150-room riverside property in Pangkalan Bun near Tanjung Puting National Park.
Last updated August 13, 2026
Mercure Pangkalan Bun is the first Accor hotel in Central Kalimantan, positioned in the riverside town of Pangkalan Bun a short drive from the Arut River and around 15 minutes from Iskandar Airport. The 150-room hotel spans seven room and suite categories up to a President Suite, with an All Day Dining restaurant, lobby lounge and pool bar, wellness center, and meeting space for up to 650 guests. Guests praise its clean, comfortable rooms, strong breakfast, and helpful staff, and many use it as a base before or after a klotok riverboat trip into nearby Tanjung Puting National Park to see wild and rehabilitated orangutans; some reviews note slow bar and restaurant service.
How guests rate it
- Location88
- Service86
- Rooms82
- Food & breakfast84
- Value80
| Address | Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, 74113 Pangkalan Bun, Indonesia |
|---|---|
| Brand Sub Brand | Mercure |
| Neighborhood | Kota Waringin Barat |
| Distance From Airport Km | 8 |
| Landmark Distances | [object Object], [object Object] |
What ALL – Accor Live Limitless status gets you here
- Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
- Room upgrades for Platinum and Diamond members, subject to availability
- Late check-out until 4pm for Diamond members, subject to availability
Pros
- The first Accor hotel in Central Kalimantan, with 150 rooms across 7 categories up to a President Suite
- About 15 minutes from Iskandar Airport, making it a convenient overnight base
- Common jumping-off point for klotok riverboat trips into Tanjung Puting National Park
- All Day Dining restaurant, lobby lounge, pool bar, and a wellness center on site
- Guests consistently praise cleanliness, breakfast, and helpful staff
Cons
- Some guests report long waits for food and drinks at the bar and restaurant
- A subset of reviews note bar and breakfast add-on pricing runs higher than expected
The research view
What the research keeps finding
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
- Its role as the pre/post-trip base for Tanjung Puting National Park orangutan tours is a recurring theme in reviews
- Cleanliness, room comfort, and staff friendliness are the most consistently praised aspects
- The rooftop-area pool and overall property presentation draw favorable comment as the town's most polished hotel
Worth knowing before you book
- Multiple reviews flag slow service at the bar and restaurant during busier periods
- Some guests find bar and breakfast pricing higher than expected for the location
Verified elsewhere
Reviews & videos from around the web
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Behind this page
How we researched this
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 13, 2026.
tanjung puting national park orangutans first accor hotel kalimantan
Find out more about Mercure Pangkalan Bun
Frequently asked questions
Is Mercure Pangkalan Bun a good base for visiting Tanjung Puting National Park?
Yes -- it is commonly used as an overnight base before or after a klotok riverboat trip into Tanjung Puting National Park to see wild and rehabilitated orangutans, since Pangkalan Bun is the main overland and air gateway to the park via the nearby port of Kumai. The hotel is about 15 minutes from Iskandar Airport.
What room categories does Mercure Pangkalan Bun offer?
The 150-room hotel offers seven categories, from 27-square-meter Premium Superior rooms and 39-square-meter Deluxe rooms up to a 59-square-meter Junior Suite, a 62-square-meter Executive Suite, and a 95-square-meter President Suite, all with IP TV, high-speed WiFi, and a mini fridge.
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