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ibis · Select-service

ibis Surabaya City Center

Basuki Rahmat / city centre, Surabaya

A budget-friendly ibis in the heart of Surabaya's main business area with 24-hour service, free high-speed Wi-Fi, and direct transport connections to the airport.

Last updated August 11, 2026

ibis Surabaya City Center is an economy hotel under Accor's ibis brand located in the main business area of Surabaya. The property offers 24-hour room service, free high-speed Wi-Fi throughout, and is positioned with convenient public transport access between the hotel and Juanda International Airport. It sits within minutes of Surabaya's commercial office district and the Tunjungan Plaza shopping complex. As an ibis property, guests can expect the brand's consistent essentials: clean, compact rooms, a 24-hour reception, and on-site casual dining. It is the value pick among Surabaya's Accor properties, suited to travellers who prioritise location and price over in-room space or hotel amenities. For ALL Accor elite members, standard ibis-level programme benefits apply: welcome drink for Silver and above, room upgrades for Platinum and Diamond subject to availability, and early check-in and late check-out for Diamond.

Key facts
AddressJalan Basuki Rahmat, Surabaya, East Java, Indonesia
Brand Sub BrandIbis
NeighborhoodBasuki Rahmat / city centre, Surabaya
Distance From Airport Km20

What ALL – Accor Live Limitless status gets you here

  • Welcome drink for ALL Silver members and above, per programme terms
  • Room upgrades for ALL Diamond and Platinum members, subject to availability
  • Early check-in and late check-out for ALL Diamond members, subject to availability

Pros

  • Central Surabaya location in the main business area, minutes from commercial offices and Tunjungan Plaza
  • 24-hour room service and free high-speed Wi-Fi — practical for business travellers on tight schedules
  • Direct transport links between the hotel and Juanda International Airport
  • The most affordable Accor loyalty option in central Surabaya

Cons

  • Economy-tier ibis — rooms are compact and functional, with no pool, fitness centre, or premium amenities
  • Standard ALL elite recognition — no lounge, no guaranteed upgrades beyond programme minimum
  • City-centre location means traffic noise can be a factor in street-facing rooms

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Verified via DuckDuckGo search of Accor.com — listed on Surabaya destination page budget-friendly section
  • 24-hour room service — unusual for an economy-tier ibis and a practical differentiator
  • Free high-speed Wi-Fi throughout the property

Worth knowing before you book

  • Full address and room count need verification from the official Accor hotel page

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 11, 2026.

surabaya-central budget business-district tunjungan-adjacent airport-link

Find out more about ibis Surabaya City Center

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