Four Points by Sheraton · Select-service
Nagoya (Batu Ampar)
Guest sentiment
Four Points by Sheraton Batam is a select-service Marriott hotel in the Nagoya downtown district, offering industrial-modern rooms, an outdoor pool and free breakfast steps from Nagoya Hill Mall.
Last updated August 6, 2026
Four Points by Sheraton Batam is a select-service Marriott Bonvoy hotel (the former Allium Batam Hotel) set in Komplek Panorama Nagoya, the commercial heart of Batam and a short ride from the Harbour Bay ferry terminal that links to Singapore. Independent reviewers consistently describe bright, spacious, recently refreshed rooms with a clean, industrial-modern look, comfortable firm beds and a convenient location within walking distance of Nagoya Hill Mall and local food courts. Service draws frequent praise, with staff described as warm, attentive and fluent in English, and the property is regularly called good value for money. Facilities include an outdoor pool, a 24-hour fitness centre, a spa, an in-house bar and a restaurant serving a varied local-and-western breakfast buffet, occasionally with a made-to-order juice or sushi station. The watch-outs are consistent across sources: soundproofing is weak, with corridor noise, door-banging and street sound reaching the rooms, and several guests flag cleanliness and maintenance lapses such as marks on linen, grout mould and moss on the pool steps. Breakfast reviews are mixed, ranging from praise for variety to complaints of lukewarm dishes, and a few Marriott members note limited elite recognition and no dedicated lounge. Overall it reads as a dependable, well-located mid-tier Marriott option for a Batam getaway rather than a polished luxury stay.
| Address | Komplek Panorama Nagoya, Jalan Imam Bonjol, Sungai Jodoh, Batu Ampar, Batam, Riau Islands 29432, Indonesia |
|---|---|
| Brand Sub Brand | Four Points by Sheraton |
| Neighborhood | Nagoya (Batu Ampar) |
| Distance From Airport Km | 20.2 |
| Landmark Distances | [object Object], [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Dania Experiences · Dania · Dec 2023
A candid 3/5 stay: contemporary, spacious rooms and firm bedding, but marred by linen marks, grout mould, poor soundproofing, moss on the pool steps and a disorganised, smelly check-in.
Lens of Nostalgia · Wendy P · May 2024
A Bonvoy Gold member reviews the King Room City View: convenient Nagoya location near the mall and ferry and good value, but flags weak soundproofing with door-banging and corridor noise.
Video reviews
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Four Points by Sheraton Batam
The hotel sits in Komplek Panorama Nagoya, the commercial downtown of Batam, within walking distance of Nagoya Hill Mall. It is roughly a ten-minute drive from the Harbour Bay ferry terminal serving Singapore and about 20 kilometres from Hang Nadim International Airport.
Yes. Rates typically include a buffet breakfast mixing local and western dishes, sometimes with a made-to-order juice or sushi station. The property also has an outdoor pool, a 24-hour fitness centre, a spa and an in-house bar, though reviewers note breakfast quality can vary.
Reviewers consistently call it good value, praising spacious modern rooms, warm service and the central location. Watch-outs include weak soundproofing and occasional cleanliness or maintenance lapses, so it suits travellers wanting a reliable mid-tier Marriott base rather than a polished luxury resort experience.
Marriott Hotels · Premium
86Guest sentiment
Batam · Batu Ampar / Harbour Bay
Batam's first five-star Marriott, a waterfront hotel above the Harbour Bay ferry terminal to Singapore, with sea-view rooms, an infinity pool and rooftop bar.
Courtyard by Marriott · Select-service
88Guest sentiment
Bandung · Dago (Jalan Ir. H. Juanda), Bandung Wetan
Courtyard by Marriott Bandung Dago is a select-service four-star hotel in the leafy Dago area of Bandung, with an outdoor pool, spa and all-day MoMo Cafe dining popular with Jakarta weekenders.
Westin · Premium
85Guest sentiment
Batam · Nirup Island
A Westin wellness resort on private Nirup Island in Indonesia's Riau Archipelago, a 20-minute ferry from Singapore, with beach and overwater pool villas, Heavenly Spa and four dining venues.
