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Swissôtel Nusantara

IKN Government Core (KIPP), near the Presidential Palace

82

Guest sentiment

The first international 5-star hotel in Nusantara (IKN), Indonesia's new capital, with 191 rooms and suites near the Presidential Palace.

Last updated August 13, 2026

Swissôtel Nusantara opened 13 September 2024 as the first international five-star hotel in Ibu Kota Nusantara (IKN), Indonesia's new capital under construction in East Kalimantan. Built in about nine months and located near the Presidential Palace within a forested government precinct, the 191-room property offers Nusa Restaurant, multiple swimming pools, a Purovel Spa & Sport, a gym, and a kids' club. Guest reviews describe the hotel as polished and comfortable with attentive, English-speaking staff, though the surrounding city itself is still largely under construction, so options for dining, shopping, and onward transport beyond the hotel remain very limited.

How guests rate it

  • Location70
  • Service90
  • Rooms86
  • Food & breakfast84
  • Value80
Key facts
AddressIbu Kota Nusantara, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku, 76147 Penajam Paser Utara, East Kalimantan, Indonesia
Brand Sub BrandSwissôtel
NeighborhoodIKN Government Core (KIPP), near the Presidential Palace
Landmark Distances[object Object]

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • First and, as of 2026, only international 5-star hotel in Nusantara/IKN
  • 191 rooms and suites with multiple pools, a Purovel Spa, gym, and kids' club
  • Close proximity to the Presidential Palace and government core
  • Guests consistently praise staff friendliness and English proficiency
  • 5-star facilities at rates well below comparable international properties elsewhere in Indonesia

Cons

  • The surrounding city of Nusantara is still largely a construction site with very limited dining, retail, or transport options outside the hotel
  • No airport of its own -- reached by road from Balikpapan's Sepinggan Airport, roughly 1.5-2 hours away
  • As the only major hotel in the area, room rates spike sharply during government events

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Opened 13 September 2024, built in roughly nine months ahead of Indonesia's 17 August 2024 IKN inauguration
  • Positioned as the first international five-star hotel in Indonesia's new capital city
  • Guests describe staff service and room quality as genuinely five-star despite the still-developing surroundings

Worth knowing before you book

  • Nusantara/IKN itself remains under heavy construction; independent verification puts the wider city at a low percentage of completion as of late 2024/2025
  • Limited independent dining and transport infrastructure nearby means most guests rely entirely on hotel facilities and shuttle arrangements

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

ikn nusantara new capital 5-star east kalimantan

Find out more about Swissôtel Nusantara

Frequently asked questions

Is Swissôtel Nusantara actually open?

Yes -- it opened on 13 September 2024 as the first international five-star hotel in Nusantara (IKN), Indonesia's new capital, and has been operating and taking bookings continuously since, with guest reviews posted as recently as mid-2026 confirming active service.

How do you get to Swissôtel Nusantara?

The hotel has no airport of its own; most travelers fly into Sultan Aji Muhammad Sulaiman Sepinggan International Airport in Balikpapan and then continue by road, a drive of roughly 1.5 to 2 hours to reach the IKN government core where the hotel sits.

What facilities does Swissôtel Nusantara have?

The 191-room property includes Nusa Restaurant for all-day dining, multiple swimming pools, a Purovel Spa & Sport wellness facility, a fitness center, a kids' club, and seven meeting rooms, the largest of which spans 127 square meters for business and government functions.

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