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Sheraton · Premium

Sheraton Towers Singapore

Scotts Road / Orchard

80

Guest sentiment

A Sheraton on Scotts Road, next to Newton MRT and a short walk from Orchard Road's shopping core.

Last updated July 31, 2026

Sheraton Towers Singapore sits on Scotts Road next to Newton MRT station, a short walk from Orchard Road's main shopping stretch. As a standard full-service Sheraton (rather than a Luxury Collection-branded conversion like Bangkok's Sheraton Grande Sukhumvit), it sits in Bonvoy's mid-to-premium tier, positioned as a more accessible alternative to the St. Regis and Ritz-Carlton properties in the city. Guest reviews are polarized: many praise the friendly, responsive staff, a peaceful pool, and a strong buffet, with executive-floor guests specifically calling out quiet, well-appointed rooms with evening snacks and drinks as good value. But a meaningful share of reviews describe dated interiors, inconsistent housekeeping (including reports of no service across multi-day stays), and a lackluster welcome that some feel doesn't match the price point outside the executive floors.

How guests rate it

  • Location82
  • Service82
  • Rooms76
  • Food & breakfast82
  • Value79
Key facts
Address39 Scotts Road, Singapore 228230
Brand Sub BrandSheraton
NeighborhoodScotts Road / Orchard
Distance From Airport Km20

What Marriott Bonvoy status gets you here

  • Room upgrades for Platinum Elite and above, subject to availability
  • Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms
  • Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite

Pros

  • Direct MRT access via Newton station
  • Short walk to Orchard Road's main shopping and dining strip
  • Executive-floor rooms draw specific praise for value: quiet, well-appointed, with evening snacks and drinks
  • Mid-to-premium Bonvoy tier at a lower price point than the city's top-luxury hotels

Cons

  • Standard Sheraton brand rather than a Luxury Collection-tier conversion
  • A meaningful share of reviews describe dated interiors outside the executive floors
  • Some guests report inconsistent housekeeping, including missed service over multi-day stays

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Executive-floor rooms draw specific praise for quiet, well-appointed space and evening snacks/drinks
  • Staff are frequently described as friendly and responsive
  • The buffet and pool area are consistently well-reviewed

Worth knowing before you book

  • A meaningful share of reviews describe dated room interiors, particularly outside the executive floors
  • Some guests report inconsistent housekeeping, including missed service on multi-day stays

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Written reviews

Review: Sheraton Towers Singapore (ft. waterfall views!)

Hotel Hobby · Apr 2021

A 30sqm Deluxe King stay framed as one of the more affordable Bonvoy options in Singapore. Highlights the dramatic lobby water feature and waterfall views, the 5th-floor pool and lounge cocktail hour: a solid budget staycation pick.

To Singapore for the Grand Prix! Sheraton Towers Singapore – Deluxe Room review

Point Hacks · Keith · Oct 2015

Reviews a Deluxe Room booked at 12,000 Starpoints, calling it excellent value against a AUD 450+ cash rate. Praises comfortable beds, high ceilings and floor space despite dated decor, plus convenient MRT access. Rated 4/5.

Review: Executive Suite at the Sheraton Towers Singapore

Travel Codex · Brad · Jan 2013

Covers a Cambridge Towers Executive Suite booked on an award during a layover. Notes the property is not new but has renovated public spaces, dated-but-kept furnishings and a well-stocked club lounge: a decent, return-worthy option.

Hotel Review: Sheraton Towers Singapore (Pool King Room)

The Shutterwhale · Mark Chua · Jan 2015

Details a 32sqm Towers Pool King with club benefits after the hotel's S$20M refurbishment: plush bed, sitting area and strong breakfast buffet, while flagging slow, understaffed lounge service and a property that still shows its age.

The Hotel Life: Sheraton Towers Singapore Executive Suite Review

Seeing The World In Steps · Dennison Wee · Oct 2020

A Wanderlust Escape package upgraded to a 60sqm Beijing Executive Suite via Platinum status. Praises the spacious suite and fresh breakfast but criticises a gloomy lobby, lacklustre check-in and disappointing lounge.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Jul 31, 2026.

orchard road mid-premium mrt access

Find out more about Sheraton Towers Singapore

Frequently asked questions

Are the executive floor rooms at Sheraton Towers Singapore worth the upgrade?

Guest reviews suggest yes -- executive-floor rooms are specifically praised for being quieter and better-appointed, with complimentary evening snacks and drinks, while several reviews describe standard rooms elsewhere in the hotel as more dated.

Is Sheraton Towers Singapore close to Orchard Road?

Yes -- it sits on Scotts Road directly next to Newton MRT station, a short walk from Orchard Road's main shopping and dining strip.

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