Sheraton · Premium
Malate (Manila Bay / cultural district)
Guest score
Sheraton hotel in Manila's Malate district near Manila Bay, a rebranded former Pan Pacific with 233 rooms and a 21st-floor Pacific Lounge offering panoramic bay and skyline views.
Last updated August 6, 2026
Sheraton Manila Bay is a 233-room, five-star hotel in the historic Malate district, a short walk from the Manila Bay baywalk and Robinson's Place mall. It opened under the Sheraton flag on 1 October 2019 after rebranding from the long-established Pan Pacific Manila, and much of that heritage carries over. Independent reviewers and points-community guests consistently single out the service: many front-line staff stayed on from the Pan Pacific era, and Bonvoy elites report warm welcomes, thoughtful upgrades and generous late checkouts. The breakfast buffet at the 21st-floor Pacific Lounge draws steady praise for its variety of local and international stations and its 360-degree views over Manila Bay and the skyline, while the Sunset Lounge and pool deck are relaxed spots to catch the bay's famous sunsets. Rooms are described as spacious, clean and comfortable, though several guests note the building itself feels dated and could use refurbishment compared with newer five-star rivals. Location is a double-edged asset: central and convenient for the cultural district and malls, but the immediate Malate streets can feel rough at night and the frontage has flooded during heavy typhoon rains. Value is seen as fair for a Bonvoy property in central Manila, with peak-time breakfast waits the most common operational gripe.
| Address | M. Adriatico corner General Malvar Street, Malate, Manila, 1004, Philippines |
|---|---|
| Brand Sub Brand | Sheraton |
| Neighborhood | Malate (Manila Bay / cultural district) |
| Distance From Airport Km | 7 |
| Elite Benefits | Room upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite |
| Landmark Distances | [object Object], [object Object], [object Object], [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Michi Photostory · Michi · Jul 2021
Blogger details an upgraded 40 sqm Executive room with skyline views, a generous Pacific Lounge breakfast buffet on the 21st floor, and warm staff who arranged early check-in and late checkout.
Metro Staycation · Ramil Delos Reyes · Sep 2019
Reports the Malate property's rebrand from Pan Pacific Manila to Sheraton Manila Bay, with Bonvoy bookings opening 1 October 2019, making it the second Sheraton in Metro Manila.
FlyerTalk (Marriott | Marriott Bonvoy forum)
Points-community thread with firsthand stays: praise for retained Pan Pacific staff and top-notch service, elite suite upgrades and lounge breakfast, tempered by notes that the building needs a refresh.
Video reviews
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Sheraton Manila Bay
The hotel sits in Malate, roughly 7 km from Ninoy Aquino International Airport (NAIA / MNL), typically a 20 to 40 minute drive depending on Manila traffic. It is not the airport-adjacent Sheraton Manila Hotel at Newport World Resorts, which is a separate property beside Terminal 3.
Yes. The property operated for years as the Pan Pacific Manila before rebranding to Sheraton Manila Bay on 1 October 2019, joining Marriott Bonvoy. Many staff carried over, which reviewers credit for the strong, familiar service, though the building itself predates the Sheraton conversion and retains older interiors.
Breakfast and the club experience center on the 21st-floor Pacific Lounge, which offers a wide buffet of local and international dishes plus a 360-degree view of Manila Bay and the skyline. Eligible Bonvoy elites receive lounge access with breakfast and evening refreshments, though it can get busy at peak times.
Manila · Newport City (Newport World Resorts / Resorts World Manila), Pasay
Marriott Hotels' 570-room flagship at Newport World Resorts, directly across from NAIA Terminal 3, connected to a mall and casino and home to the largest hotel ballroom in the Philippines.
Manila · Newport City / Newport World Resorts, Pasay
A modern Sheraton across from NAIA Terminal 3 within Newport World Resorts in Pasay, linked by skybridge and known for its large Vega saltwater pool and family-friendly bi-level loft rooms.
Manila · Ortigas Center, Mandaluyong
A wellness-focused Westin high-rise in Manila's Ortigas Center business district, with 303 rooms, a Heavenly Spa, rooftop bar and the MICHELIN-selected Cantabria by Chele Gonzalez.
