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Sheraton Grand Jakarta Gandaria City Hotel

Gandaria, Kebayoran Lama, South Jakarta

87

Guest score

A 5-star Sheraton Grand of about 293 rooms built atop Gandaria City mall in South Jakarta, with direct mall access, an outdoor pool and fitness centre, a Club Lounge and the all-day Anigre buffet restaurant.

Last updated August 5, 2026

Sheraton Grand Jakarta Gandaria City sits atop the Gandaria City superblock in South Jakarta, giving guests direct internal access to a large mall with cinemas, shops and restaurants without stepping outdoors. The roughly 293 rooms are consistently described as spacious (entry Deluxe rooms around 35 sqm), clean and comfortable, with Sheraton Sleep Experience beds, floor-to-ceiling windows and marble bathrooms; upper-floor rooms deliver city views. Independent Indonesian bloggers who stayed here highlighted the productive, restful atmosphere, fast Wi-Fi, and a pool and fitness centre on an upper floor. The all-day Anigre restaurant draws repeat praise for its varied international and Indonesian buffet (sashimi, roasted duck, satay, dimsum), and the Club Lounge is singled out for attentive service and generous spreads. On TripAdvisor the hotel holds about 4.0 of 5 across roughly 1,500 reviews, and OTA aggregate scores run high (around 9.1/10). Service and the mall-integrated location are the standout themes. Watchouts noted by guests include early-morning call-to-prayer noise from a nearby mosque on some room sides, occasional soundproofing gripes, and Jakarta traffic reaching the property.

How guests rate it

  • Location92
  • Service90
  • Rooms85
  • Food & breakfast87
  • Value82
Key facts
AddressJl. Sultan Iskandar Muda, Kebayoran Lama, South Jakarta 12240, Indonesia
Brand Sub BrandSheraton
NeighborhoodGandaria, Kebayoran Lama, South Jakarta
Distance From Airport Km32
Elite BenefitsRoom upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite

Pros

  • Direct indoor connection to Gandaria City mall (shops, cinema, dining) without going outside
  • Spacious, clean rooms with comfortable beds and city views from upper floors
  • Well-regarded Anigre buffet and a strong Club Lounge experience
  • Warm, attentive service repeatedly praised by guests

Cons

  • Early-morning call-to-prayer / mosque noise reported on some room sides
  • Occasional soundproofing complaints and Jakarta traffic around the property
  • Far from Soekarno-Hatta airport (~32 km) with variable travel times

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • TripAdvisor ~4.0/5 across roughly 1,500 reviews; OTA aggregate scores around 9.1/10
  • Mall-integrated superblock location is the most cited strength across independent reviews
  • About 293 rooms; entry Deluxe rooms ~35 sqm per independent blog stays

Worth knowing before you book

  • Independent written blog reviews are older (2016-2019); recent verified independent write-ups are scarce
  • Distance from CGK airport sourced from OTA listings (~32 km), not confirmed on the official Marriott page (which was not fetchable)

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 5, 2026.

gandaria mall business

Find out more about Sheraton Grand Jakarta Gandaria City Hotel

Frequently asked questions

Is the hotel connected directly to Gandaria City mall?

Yes. The hotel is built atop the Gandaria City superblock and offers direct indoor access to the mall's shops, restaurants and cinema, so guests can shop and dine without going outside.

How far is the hotel from Soekarno-Hatta International Airport (CGK)?

It is roughly 32 km from Soekarno-Hatta International Airport in South Jakarta; actual drive time varies significantly with Jakarta traffic.

What dining is available at the hotel?

The all-day Anigre restaurant serves international and Indonesian buffets (sashimi, roasted duck, satay, dimsum and more), and there is a lobby lounge plus a Club Lounge for eligible guests.

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