Sheraton · Premium
Dago (north Bandung, Coblong)
Guest score
Sheraton's resort-style 5-star hotel on the Dago hillside in north Bandung, set in landscaped gardens with a lagoon pool, Shine Spa and mountain views.
Last updated August 6, 2026
Sheraton Bandung Hotel & Towers is a long-established resort-style five-star property strung along the cool Dago hillside in north Bandung, wrapped in landscaped gardens with coconut and frangipani trees and views toward the mountains. Independent reviewers consistently single out the service: staff are described as warm, attentive and genuinely accommodating, and the property leans hard into being family-friendly, with a warm kids' pool, playground, rabbit and fish feeding, and complimentary horse rides that make it a repeat weekend staycation choice for local families. The lagoon-shaped pool, Shine Spa by Sheraton, sauna, fitness centre and garden setting reinforce the retreat feel. Dining draws praise, especially the varied breakfast at Feast (Indonesian and continental, plus jamu and local dishes), while the exclusive Towers Lounge adds afternoon tea and evening cocktails for eligible guests. A 2010s refurbishment modernised the lobby and rooms, most of which offer private balconies with garden, pool or mountain outlooks. Watch-outs are modest: some guests note aging or deteriorated views on certain sides, occasional loud mosque prayer calls near some rooms, a shower that can wet the bathroom floor, and a sense that rates can run high for the value. It sits a short drive above the city centre, so trips into central Bandung mean navigating hillside traffic. Overall it reads as a dependable, service-led garden hotel rather than a cutting-edge design property.
| Address | Jl. Ir. H. Juanda No.390, Dago, Coblong, Bandung City, West Java 40135, Indonesia |
|---|---|
| Brand Sub Brand | Sheraton |
| Neighborhood | Dago (north Bandung, Coblong) |
| Distance From Airport Km | 9 |
| Elite Benefits | Room upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite |
| Landmark Distances | [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
EAZY Traveler · Edgar Alan Zeta-Yap · Sep 2016
A detailed stay review praising the resort-like grounds, plunge pool, chic rooms with balconies, warm and accommodating staff, Feast dining, and family perks like horse rides and a rabbit pen.
Gastronomy Aficionado (Venture Travel Magazine) · Rian Farisa · Nov 2014
Reviews the hotel after its major refurbishment, noting the modernised lobby with crystal ceilings, floral-themed rooms, Sheraton Sweet Sleeper beds, Feast dining, new Shine Spa and Toastina, and its hillside Dago setting.
2bearbear
A travel-blog review of the property as a resort-style garden sanctuary in Bandung, covering the tropical grounds, pool, rooms and overall relaxed retreat atmosphere.
Dunia Ibu-ibu
An Indonesian family-blog staycation review highlighting the kids' club activities, fast wifi, spacious rooms, and generous evening cocktail and breakfast spreads that make it a repeat family favourite.
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Sheraton Bandung Hotel & Towers
It sits on Jalan Ir. H. Juanda No. 390 in the Dago area of north Bandung, on a cool hillside about 9 km and roughly 30 minutes from Husein Sastranegara Airport, and around 7 km above the city centre with its landscaped resort gardens.
Yes. Reviewers repeatedly praise it as a family staycation favourite, with a warm children's pool, playground, kids' club activities such as rabbit and fish feeding, colouring, and complimentary horse rides, plus spacious rooms and a resort-style garden that keeps children happy.
Feast restaurant serves a well-regarded breakfast and buffet spanning Indonesian and international dishes, while Toastina offers pastries and coffee. Eligible guests can use the exclusive Towers Lounge, which provides afternoon tea and evening cocktails, praised for attentive service.
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