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Novotel Pontianak Convention Centre

Pontianak Selatan, near Ayani Mega Mall and the Kapuas riverfront

74

Guest sentiment

A 194-room hotel and convention property in central Pontianak with the city's largest pillarless ballroom, near Ayani Mega Mall and the Kapuas River.

Last updated August 13, 2026

Novotel Pontianak Convention Centre opened in late 2025 in the heart of Pontianak's business and lifestyle district, a short walk from Ayani Mega Mall, Pontianak Cathedral, and Alun Alun Kapuas, and about 15-20 minutes from Supadio International Airport. The 194-room property is built around Pontianak's largest pillarless ballroom, the Lotus Ballroom, which seats up to 2,000 guests under seven-meter ceilings, alongside a Food Exchange restaurant, Gourmet Bar, Pool Bar, and Executive Lounge. Guests praise the spacious rooms, the large swimming pool (with a kids' splash pool), and breakfast variety, though some reviews flag inconsistent service and note the surrounding street isn't the most comfortable for late-night walks.

How guests rate it

  • Location82
  • Service68
  • Rooms78
  • Food & breakfast80
  • Value76
Key facts
AddressJalan Budi Karya 88, Benua Melayu Darat, Pontianak Selatan, 78122 Pontianak, West Kalimantan, Indonesia
Brand Sub BrandNovotel
NeighborhoodPontianak Selatan, near Ayani Mega Mall and the Kapuas riverfront
Distance From Airport Km8
Landmark Distances[object Object], [object Object]

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • Pontianak's largest pillarless ballroom, seating up to 2,000 guests, ideal for large events
  • Central location steps from Ayani Mega Mall and the Kapuas River
  • Large swimming pool with a dedicated kids' splash pool, a standout among Pontianak hotels
  • Spacious, contemporary rooms with local Dayak-inspired design touches
  • Good breakfast variety, including international options

Cons

  • Some reviews describe the immediate surrounding street as less comfortable for walking at night
  • Service consistency is mixed -- some guests report slow or unhelpful check-in experiences
  • A minority of reviews note low bathroom water pressure

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Opened in West Kalimantan in October 2025, per Accor's own announcement coverage
  • The Lotus Ballroom is repeatedly cited as the property's standout feature for MICE business
  • The pool is frequently called the largest and best of its kind in Pontianak

Worth knowing before you book

  • As a recently opened property, review volume is still comparatively small next to longer-established Pontianak hotels
  • Service-consistency complaints appear in a meaningful minority of otherwise positive reviews

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 13, 2026.

convention hotel pontianak west kalimantan ballroom new opening

Find out more about Novotel Pontianak Convention Centre

Frequently asked questions

When did Novotel Pontianak Convention Centre open?

The hotel opened in October 2025 in the heart of Pontianak's business and lifestyle district, positioned by Accor as a new convention hub for West Kalimantan, built around the city's largest pillarless ballroom, the Lotus Ballroom, which seats up to 2,000 guests under seven-meter ceilings.

How far is Novotel Pontianak Convention Centre from the airport?

The hotel is roughly 15-20 minutes by car from Supadio International Airport, Pontianak's main gateway, and sits centrally within the city near Ayani Mega Mall, Pontianak Cathedral, and the Kapuas riverfront, making it convenient for both business and leisure travelers.

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