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Novotel Jakarta Gajah Mada

Glodok / Chinatown

80

Guest sentiment

A 230-room hotel on Jalan Gajah Mada in West Jakarta's Chinatown district (Glodok), with a family-friendly pool, arcade, and playground.

Last updated August 8, 2026

Novotel Jakarta Gajah Mada sits on Jalan Gajah Mada in Glodok, West Jakarta's Chinatown district, giving the property a distinctive cultural setting compared with Jakarta's more generic central-business-district hotels. The 230-room hotel offers an outdoor pool, the Oddysius spa, and family-oriented touches including an arcade/game room and playground alongside international dining at The Square. Guests consistently describe the atmosphere as inviting and the rooms as comfortable and clean, with staff repeatedly praised for friendliness, though a subset of reviews note occasional maintenance issues around the property's amenities.

How guests rate it

  • Location78
  • Service86
  • Rooms80
  • Food & breakfast80
  • Value82
Key facts
AddressJl. Gajah Mada No. 188, Jakarta Barat 11120, Indonesia
Brand Sub BrandNovotel
NeighborhoodGlodok / Chinatown

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • Set in Glodok, West Jakarta's Chinatown district, a culturally distinctive base compared with typical CBD hotels
  • Family-friendly amenities: arcade/game room, playground, and an outdoor pool
  • Oddysius spa and international dining with a kids' menu at The Square
  • Staff consistently praised for friendliness and professionalism
  • Reasonable rates relative to comparable central Jakarta hotels

Cons

  • A subset of guests note occasional maintenance issues with amenities
  • The Glodok/Chinatown setting is further from Jakarta's Thamrin/SCBD luxury hotel cluster

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • The Glodok/Chinatown location is repeatedly called a distinctive, characterful setting
  • Family-friendly touches -- the arcade, playground, and pool -- draw praise from travelers with children
  • Cleanliness and staff friendliness are consistently highlighted

Worth knowing before you book

  • A minority of reviews mention maintenance issues affecting some amenities

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 8, 2026.

glodok chinatown family-friendly

Find out more about Novotel Jakarta Gajah Mada

Frequently asked questions

Is Novotel Jakarta Gajah Mada in Jakarta's Chinatown?

Yes -- it's located in Glodok, West Jakarta's Chinatown district, giving the hotel a distinctive cultural setting compared with the more generic business-district hotels found in central Jakarta.

Is Novotel Jakarta Gajah Mada good for families?

Yes -- it includes an arcade/game room, a playground, and an outdoor pool alongside international dining with a kids' menu at The Square, making it one of the more family-oriented Accor properties in Jakarta.

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