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Novotel Ha Long Bay

Bai Chay

76

Guest sentiment

A 224-room hotel on Bai Chay's waterfront with panoramic Ha Long Bay views, open since October 2008 as the first internationally-branded hotel in Ha Long.

Last updated August 12, 2026

Novotel Ha Long Bay opened in October 2008 as the first internationally-branded hotel in Ha Long, on a site that formerly hosted a state guesthouse known as the "Round House Villa." Its 224 rooms and suites, ranging from standard rooms to one-bedroom suites, face the bay's limestone karsts from the Bai Chay waterfront, with the building's curved facade designed to evoke a seagull embracing an egg -- a nod to the site's earlier round house. Guests consistently praise the room layouts, panoramic bay views, and outdoor pool, though several recent reviews flag that soundproofing doesn't fully block noise from nearby beach parties on Bai Chay Beach. It functions primarily as an overnight base before or after a Ha Long Bay cruise rather than a multi-day resort stay.

How guests rate it

  • Location84
  • Service80
  • Rooms76
  • Food & breakfast78
  • Value70
Key facts
Address160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh Province, Vietnam
Brand Sub BrandNovotel
NeighborhoodBai Chay
Landmark Distances[object Object], [object Object], [object Object]

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • 224 rooms and suites with panoramic Ha Long Bay views from the Bai Chay waterfront
  • First internationally-branded hotel in Ha Long, open since October 2008
  • Outdoor pool with bay views, described by the hotel as among the best in town
  • 3 minutes' walk from Sun World Ha Long Park
  • Distinctive curved architecture referencing the site's earlier state guesthouse

Cons

  • Soundproofing doesn't fully block noise from beach parties on nearby Bai Chay Beach, per multiple recent reviews
  • Some guests note the air conditioning and in-room fittings feel dated relative to newer Ha Long hotels

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Panoramic bay views and spacious room layouts draw consistent praise across recent guest reviews
  • Staff service and breakfast quality are repeatedly highlighted positively
  • As the first international-brand hotel in Ha Long, it remains a well-known reference point for the destination

Worth knowing before you book

  • Multiple 2024-2025 reviews flag noise from beach parties carrying into rooms at night
  • A subset of reviews mention aging air conditioning units

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 12, 2026.

ha long bay views bai chay waterfront cruise base

Find out more about Novotel Ha Long Bay

Frequently asked questions

Is Novotel Ha Long Bay on the beach?

It's on the Bai Chay waterfront facing Ha Long Bay, about a 5-minute walk (roughly 500 meters) from Bai Chay Beach itself, with many rooms offering direct bay views rather than sitting directly on the sand.

When did Novotel Ha Long Bay open?

It opened in October 2008 as the first internationally-branded hotel in Ha Long, built on the site of a former state guesthouse. The building's curved facade was designed to reference that earlier round house.

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