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Novotel Bangkok Sukhumvit 20

Sukhumvit Soi 20, between BTS Asok and Phrom Phong

82

Guest sentiment

A Novotel between BTS Asok and Phrom Phong with a rooftop bar overlooking Benjakitti Park and a complimentary tuk-tuk shuttle to the Skytrain.

Last updated August 9, 2026

Novotel Bangkok Sukhumvit 20 sits on Soi Sukhumvit 20 between BTS Asok and Phrom Phong stations, within walking distance of Terminal 21 and the EmQuartier and Emporium malls -- a different property from the brand's Novotel Bangkok Platinum Pratunam location. Independent reviews from 2017 through 2025 consistently praise room comfort, cleanliness and staff friendliness, and the 26th-floor Sky on 20 rooftop bar overlooking Benjakitti Park is a recurring highlight. The main watchouts are shower-only bathrooms across most room categories and a genuine 8-15 minute walk to the BTS despite a complimentary tuk-tuk shuttle, while breakfast and rooftop-bar experiences get mixed marks in some reviews.

How guests rate it

  • Location84
  • Service86
  • Rooms82
  • Food & breakfast76
  • Value84
Key facts
Address19/9 Soi Sukhumvit 20, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand
Brand Sub BrandNovotel
NeighborhoodSukhumvit Soi 20, between BTS Asok and Phrom Phong
Distance From Airport Km28

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • Spacious, clean rooms with comfortable beds and strong water pressure, frequently praised across independent reviews
  • Sky on 20 rooftop bar (26th floor) with good cocktails and city views over Benjakitti Park
  • Central Sukhumvit location within walking distance of Terminal 21 and the EmQuartier/Emporium malls, with a complimentary tuk-tuk shuttle to the BTS
  • Consistently friendly, professional staff noted by multiple independent reviewers
  • Good value for a 4-star international brand relative to nearby competitors

Cons

  • Rooms have shower-only bathrooms (no bathtub) in most categories
  • The walk to BTS/MRT is a genuine 8-15 minutes despite the shuttle
  • Breakfast and rooftop-bar experience quality is inconsistent between reviews

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Independent reviews from 2017 through 2025 consistently praise room comfort, cleanliness and staff friendliness
  • The Sky on 20 rooftop bar is a recurring highlight, valued for cocktails and skyline views toward Benjakitti Park
  • A complimentary tuk-tuk shuttle bridges the walk to BTS Asok and Phrom Phong

Worth knowing before you book

  • All rooms are shower-only per multiple independent reviews, worth flagging for guests who want a bathtub
  • The walk to BTS/MRT is longer than some competing hotels in the immediate area, and rooftop-bar/breakfast experiences get mixed marks in some reviews

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 9, 2026.

sukhumvit 20 rooftop bar asok phrom phong

Find out more about Novotel Bangkok Sukhumvit 20

Frequently asked questions

How far is Novotel Bangkok Sukhumvit 20 from Suvarnabhumi Airport?

It's roughly 28 km, about a 30-minute drive depending on traffic, from Suvarnabhumi International Airport, located in the Sukhumvit district between BTS Asok and Phrom Phong Skytrain stations.

Is Novotel Bangkok Sukhumvit 20 within walking distance of the BTS Skytrain?

It's a genuine 8-15 minute walk rather than immediate access, but the hotel runs a complimentary tuk-tuk shuttle to BTS Asok and Phrom Phong stations for guests who prefer not to walk.

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