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Mercure Resort Sanur

Sanur

76

Guest sentiment

A long-running beachfront Mercure on Sanur's white sand, with two-storey Balinese-style bungalows spread across five landscaped acres.

Last updated August 10, 2026

Mercure Resort Sanur occupies five manicured acres directly on one of Sanur's white sand beaches, laid out in the traditional Balinese style as two-storey bungalows and cottages around a tennis court and two pools. As one of Bali's older beach hotels, it draws consistently friendly-staff and good-location praise, but reviewers repeatedly flag that facilities feel tired and dated for a Mercure-branded property, with recurring notes about worn furniture and basic rooms. Guests looking for a quiet, established beachfront base with easy access to Sanur's restaurants and spas tend to rate it well; those expecting a fully modernized four-star experience are more likely to be disappointed.

How guests rate it

  • Location82
  • Service78
  • Rooms68
  • Food & breakfast76
  • Value76
Key facts
AddressJalan Mertasari, Sanur, Bali 80228, Indonesia
Brand Sub BrandMercure
NeighborhoodSanur
Distance From Airport Km13

What ALL – Accor Live Limitless status gets you here

  • Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
  • Room upgrades for Platinum and Diamond members, subject to availability
  • Late check-out until 4pm for Diamond members, subject to availability

Pros

  • Directly on one of Sanur's white sand beaches, across five landscaped acres
  • Traditional two-storey Balinese-style bungalows and cottages give it real character
  • Tennis court and two swimming pools on site
  • Friendly, attentive staff repeatedly praised
  • Quiet, established Sanur location near restaurants and spas

Cons

  • Facilities feel tired and dated for a Mercure-branded property
  • Rooms are described by some guests as basic, with worn furniture that doesn't match Mercure's usual standard
  • Getting items repaired or fulfilling additional requests has taken multiple attempts and days in some accounts

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • The beachfront location and Balinese-bungalow character are the property's most consistently praised features
  • Staff friendliness draws repeat praise even alongside facility complaints
  • Food quality gets some standout mentions despite mixed views on the rooms

Worth knowing before you book

  • Multiple guests describe the facilities and furniture as tired or dated relative to the Mercure brand standard
  • Maintenance requests and repairs have reportedly taken multiple days to resolve in some stays

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 10, 2026.

sanur beachfront balinese bungalows

Find out more about Mercure Resort Sanur

Frequently asked questions

Is Mercure Resort Sanur directly on the beach?

Yes -- it sits directly on one of Sanur's white sand beaches, spread across five landscaped acres of traditional two-storey Balinese-style bungalows and cottages, with a tennis court and two swimming pools on the grounds.

Is Mercure Resort Sanur a modern hotel?

Not especially -- it's one of Bali's older beach hotels, and while staff and the beachfront setting draw consistent praise, several reviewers describe the rooms and facilities as tired or dated relative to what the Mercure brand usually delivers elsewhere.

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