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The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

Sutera Avenue, Central Business District (Sembulan)

81

Guest score

Borneo's first creative Design Hotels member, a boutique art-led property on Sutera Avenue in central Kota Kinabalu with a signature Sabahan-wood spiral staircase and street-level dining.

Last updated August 6, 2026

The LUMA Hotel is Kota Kinabalu's first creative design hotel, opened in January 2022 and enrolled in Marriott Bonvoy as a Design Hotels member. Occupying floors of a mixed-use office and apartment block on Sutera Avenue, it leans hard into design: a lobby spiral staircase built from local Sabahan wood inlaid with white marble, greenery, jewel-toned modular furniture, rotating local art and playlists by Sabahan musicians. Guestrooms carry nature-inspired names and a minimalist, earthy palette with wood panelling and raffia headboards. Independent reviewers and guests consistently praise the interior design, spotless rooms, silent and effective air-conditioning, warm attentive staff, and the convenient location a short covered walk from Imago Shopping Mall with cafes and restaurants at street level, including Flow Coffee by roaster Crack Inc. and JoJo Gastrobar. Watch-outs are real: because the hotel sits inside a larger building, several room categories lack proper windows or views; guests report the lobby-cafe breakfast is overpriced, Wi-Fi can be slow, and some note noise. As a Design Hotels affiliate, Bonvoy elite recognition is limited compared with full-service Marriott brands. Overall a stylish, well-located boutique stay best suited to design-minded short city trips rather than resort-style holidays.

How guests rate it

  • Location88
  • Service85
  • Rooms81
  • Food & breakfast75
  • Value78
Key facts
AddressLot 2-5, Block A, Sutera Avenue, Jalan Sembulan, 88100 Kota Kinabalu, Sabah, Malaysia
Brand Sub BrandDesign Hotels
NeighborhoodSutera Avenue, Central Business District (Sembulan)
Distance From Airport Km7
Elite BenefitsRoom upgrades for Platinum Elite and above, subject to availability, Complimentary breakfast or bonus points for Platinum Elite and above, per Marriott Bonvoy program terms, Guaranteed room availability with 24-hour notice for Titanium and Ambassador Elite
Landmark Distances[object Object], [object Object], [object Object]

Pros

  • Distinctive, award-worthy design with a signature Sabahan-wood spiral staircase and local art throughout
  • Spotlessly clean rooms with silent, efficient air-conditioning and comfortable beds
  • Warm, attentive reception and service noted repeatedly by guests
  • Central Sutera Avenue location with street-level cafes and a short covered walk to Imago Shopping Mall

Cons

  • Several room categories lack windows or views as the hotel sits inside a larger office/apartment building
  • Lobby-cafe breakfast is widely described as overpriced
  • Wi-Fi can be slow and some guests report noise

The research view

What the research keeps finding

Low confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Opened 30 January 2022 as Borneo's first creative design hotel
  • Member of Design Hotels within Marriott Bonvoy
  • Multiple street-level dining concepts including Flow Coffee (Crack Inc.) and JoJo Gastrobar

Worth knowing before you book

  • As a Design Hotels affiliate, Bonvoy elite benefits are limited versus full-service Marriott brands
  • Confirm a room with a window at booking, as some categories are windowless

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.

sutera-avenue design-hotel boutique city-centre art-led

Find out more about The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels

Frequently asked questions

Where is The LUMA Hotel located and how far is the airport?

The hotel is on Sutera Avenue (Jalan Sembulan) in Kota Kinabalu's central business district, about a five-to-eight minute covered walk from Imago Shopping Mall. Kota Kinabalu International Airport (BKI) is roughly 7 km away, around a 10-minute drive depending on traffic.

Is The LUMA Hotel part of Marriott Bonvoy?

Yes. It is a Member of Design Hotels bookable through Marriott Bonvoy, so members earn and redeem points. As a Design Hotels affiliate rather than a full Marriott brand, elite recognition and benefits are more limited than at standard Marriott properties.

What should I know about the rooms before booking?

Rooms are minimalist and design-led with wood panelling, earthy tones and clean, quiet air-conditioning that guests praise. Because the hotel occupies part of a larger office and apartment building, some room categories have no window or view, so request a windowed room when you book.

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