ibis · Select-serviceI
ibis Singapore on Bencoolen
Singapore · Bugis / Bencoolen Street
A 534-room budget ibis on Bencoolen Street, a 5-minute walk from Bugis MRT, with recently refurbished rooms and a 24-hour bar.
ibis · Select-service
ibis Singapore Novena
Novena / Balestier
73
Guest sentiment
A 241-room 3-star hotel at the Irrawaddy/Balestier Road junction, about an 8-minute walk from Novena MRT, with loaner mobile phones and an on-site restaurant and bar.
Last updated August 13, 2026
ibis Singapore Novena sits at the intersection of Irrawaddy Road and Balestier Road in the Novena/Balestier heritage district, roughly an 8-minute walk from Novena MRT Station and two stops from Orchard Road, with Marina Bay reachable in about 15 minutes. The economy-tier hotel has 241 rooms, a casual OOPEN restaurant, an in-house bar, free WiFi and parking, and a distinctive perk of complimentary loaner 4G smartphones for guests to use during their stay. Guest and review-site feedback (including Oyster.com and independent blogs) is largely positive on cleanliness, value, and staff friendliness, with the free MRT shuttle and loaner-phone service singled out as standout touches, though a minority of reviews report inconsistent front-desk service and small room sizes typical of the ibis brand.
How guests rate it
- Location80
- Service70
- Rooms68
- Food & breakfast72
- Value78
| Address | 6 Irrawaddy Road, Novena, Singapore 329543 |
|---|---|
| Brand Sub Brand | Ibis |
| Neighborhood | Novena / Balestier |
What ALL – Accor Live Limitless status gets you here
- Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
- Room upgrades for Platinum and Diamond members, subject to availability
- Late check-out until 4pm for Diamond members, subject to availability
Pros
- About an 8-minute walk from Novena MRT, with Orchard Road two stops away and Marina Bay about 15 minutes off
- 241 rooms with complimentary loaner 4G smartphones for guests to use for calls, texts, and data during their stay
- Free shuttle service to/from Novena MRT Station
- OOPEN restaurant serving pasta, grills, and Asian cuisine, plus an in-house bar
- Consistently praised for cleanliness, staff friendliness, and value versus other Singapore hotels
Cons
- Rooms are compact (around 18 sqm), typical of the ibis economy tier, with limited on-site facilities beyond coin-operated laundry
- A minority of reviews report inconsistent or unwelcoming front-desk service, and some guests mention mosquitoes or ventilation issues
The research view
What the research keeps finding
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
- Oyster.com's professional review and multiple independent blogs (I Wander, Syfa & Ganjar Story) confirm the loaner-smartphone perk and note rooms are kept in good, clean condition despite their small size
- The free shuttle to Novena MRT is repeatedly cited by guests as a meaningful convenience for a budget-tier property
- TripAdvisor shows 1,688+ reviews with location and value as the most consistently praised aspects
Worth knowing before you book
- A vocal minority of TripAdvisor reviews describe arrogant or unhelpful front-desk staff, contrasting with the generally positive majority -- worth flagging as inconsistent rather than universal
- No dated, confidently-sourced independent blog review with a clear publish date could be confirmed for external_coverage; the Oyster.com professional review page does not display an explicit publication date
Verified elsewhere
Reviews & videos from around the web
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Video reviews
Behind this page
How we researched this
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 13, 2026.
novena balestier budget hotel
Find out more about ibis Singapore Novena
Frequently asked questions
How far is ibis Singapore Novena from Novena MRT station?
It's about an 8-minute walk from Novena MRT Station, and the hotel also runs a complimentary shuttle service to and from the station. From there, Orchard Road is just two MRT stops away, and Marina Bay is roughly 15 minutes by train, making it a convenient budget base for exploring central Singapore.
Does ibis Singapore Novena offer free mobile phones?
Yes -- guests can borrow a complimentary 4G smartphone during their stay for local calls, texts, and unlimited data browsing, a distinctive perk for a 3-star economy hotel. Combined with free WiFi and parking, it's aimed at travelers who want practical connectivity without extra cost.