Skip to content
EliteStay

Hyatt Centric · Premium

Hyatt Centric City Centre Kuala Lumpur

Jalan Sultan Ismail

80

Guest sentiment

A 312-room lifestyle hotel on Jalan Sultan Ismail with a rooftop infinity saltwater pool, between KLCC and Bukit Bintang.

Last updated August 8, 2026

Hyatt Centric City Centre Kuala Lumpur opened in December 2024 on Jalan Sultan Ismail, roughly midway between KLCC and Bukit Bintang. The 312-room lifestyle hotel draws praise for its modern, vibrant design and rooftop infinity saltwater pool, with guests calling it a compelling value option for Hyatt loyalists compared to the city's pricier luxury properties. It lacks the wellness facilities (spa, sauna) of Kuala Lumpur's higher-tier Hyatt hotels, but its central, walkable location and still-fresh feel as a newer property are the recurring draw.

How guests rate it

  • Location86
  • Service82
  • Rooms82
  • Food & breakfast76
  • Value84
Key facts
Address17 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
Brand Sub BrandHyatt Centric
NeighborhoodJalan Sultan Ismail

What World of Hyatt status gets you here

  • Complimentary full breakfast daily for World of Hyatt Globalist Elite members, per World of Hyatt program terms
  • Room upgrades for Explorist and Globalist Elite members, subject to availability
  • Late check-out until 4pm for Globalist Elite members, subject to availability

Pros

  • Central location on Jalan Sultan Ismail, with KLCC around 20 minutes and Bukit Bintang about 30 minutes on foot
  • Rooftop infinity saltwater pool with city views
  • Modern, vibrant design that reviewers call a good match for the city's energy
  • Compelling value relative to Kuala Lumpur's pricier luxury Hyatt properties
  • New enough (opened December 2024) to still feel fresh

Cons

  • Lacks wellness facilities like a sauna that distinguish Kuala Lumpur's higher-tier Hyatt properties

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Guests praise the central location and modern, vibrant design
  • The rooftop pool is repeatedly called out as a highlight, described as worth a late-night visit
  • Reviewers position it as a strong-value pick for Hyatt loyalists on a budget

Worth knowing before you book

  • The hotel doesn't offer the spa/sauna wellness facilities found at Kuala Lumpur's higher-tier Hyatt properties

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Video reviews

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 8, 2026.

jalan sultan ismail rooftop pool lifestyle hotel

Find out more about Hyatt Centric City Centre Kuala Lumpur

Frequently asked questions

When did Hyatt Centric City Centre Kuala Lumpur open?

It opened in December 2024 on Jalan Sultan Ismail, making it one of Kuala Lumpur's newer Hyatt properties. Guests consistently note it still feels fresh, and it's positioned as a lower-cost alternative to the city's pricier luxury Hyatt hotels.

Is Hyatt Centric City Centre Kuala Lumpur close to the Petronas Twin Towers?

It's a walkable but not immediate distance -- around 20 minutes on foot to the KLCC area, with Bukit Bintang about 30 minutes away, putting the hotel roughly midway between the two districts.

Related hotels