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Four Points · Select-service

Four Points by Sheraton Singapore, Riverview

Robertson Quay

78

Guest sentiment

Singapore's first Four Points by Sheraton, on the Singapore River in Robertson Quay, near Havelock MRT and the CBD.

Last updated August 3, 2026

Four Points by Sheraton Singapore, Riverview sits on Havelock Road along the Singapore River in Robertson Quay, a five-minute walk from Havelock MRT and a short ride from the CBD, Clarke Quay, and Orchard Road. As Singapore's first Four Points property, the hotel is built for straightforward business and leisure stays, with an on-site mall, three restaurants, a rooftop garden, and an outdoor pool alongside a 24-hour fitness centre. Guest reviews describe the riverside location as a genuine advantage for reaching restaurants and attractions on foot, and rooms are repeatedly called modern, clean, and comfortable, with river or city views from most floors. Service draws praise for being attentive and professional, though with occasional inconsistencies noted, and Elite members report solid breakfast and lounge-drink benefits even if upgrades are limited. As a select-service brand, it's positioned as a value-oriented base for travelers who want the Robertson Quay/CBD location without a luxury-hotel price tag. The recurring watchouts are the kind typical of a busy select-service property: some guests mention occasional maintenance or noise issues in rooms, housekeeping that isn't always responsive to specific requests, and unexpected extra charges on amenities that guests assumed were included.

How guests rate it

  • Location84
  • Service76
  • Rooms80
  • Food & breakfast77
  • Value77
Key facts
Address382 Havelock Road, Singapore 169629
Brand Sub BrandFour Points
NeighborhoodRobertson Quay
Distance From Airport Km20

What Marriott Bonvoy status gets you here

  • Room upgrades for Platinum Elite and above, subject to availability (select-service upgrade pool)
  • Bonus points in lieu of breakfast for Platinum Elite and above at hotels without full breakfast service
  • Enhanced Wi-Fi and a welcome amenity for all Elite tiers

Pros

  • Riverside Robertson Quay location within walking distance of restaurants, Clarke Quay, and the CBD
  • Rooms are repeatedly described as modern, clean, and comfortable with river or city views
  • Singapore's first Four Points property, with an on-site mall, rooftop garden, and outdoor pool
  • Elite members report solid breakfast and lounge-drink benefits

Cons

  • Some reviews mention occasional maintenance or noise issues in rooms
  • Housekeeping is described as not always responsive to specific requests
  • A few guests note unexpected extra charges on amenities they assumed were included

The research view

What the research keeps finding

Medium confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • The riverside Robertson Quay location is repeatedly cited as a practical advantage
  • Rooms are consistently described as modern, clean, and comfortable

Worth knowing before you book

  • Occasional maintenance, noise, and unresponsive housekeeping are the most repeated complaints
  • Some amenities carry extra charges guests didn't expect

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 3, 2026.

robertson quay select-service river view

Find out more about Four Points by Sheraton Singapore, Riverview

Frequently asked questions

Is Four Points by Sheraton Singapore, Riverview close to the CBD?

Yes -- it sits on the Singapore River in Robertson Quay, a five-minute walk from Havelock MRT and a short ride from the Central Business District, Clarke Quay, and Orchard Road, making it a practical base for both business and leisure.

Does Four Points by Sheraton Singapore, Riverview have a pool?

Yes -- the hotel has an outdoor pool along with a 24-hour fitness centre, an on-site mall, three restaurants, and a rooftop garden, positioning it as a value-oriented, select-service option in the Robertson Quay area.

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