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Crowne Plaza · Premium

Crowne Plaza Manila Galleria

Ortigas Center, Quezon City

80

Guest sentiment

A 262-room, 19-floor Crowne Plaza in Ortigas Center directly connected to Robinsons Galleria Mall, with 63 suites and a Club Lounge.

Last updated August 14, 2026

Opened in 2005 as IHG's first Crowne Plaza in Manila, Crowne Plaza Manila Galleria sits at Ortigas Avenue corner ADB Avenue in Ortigas Center, Quezon City, directly connected to Robinsons Galleria Mall. The 19-floor tower holds 262 rooms including 63 suites, refreshed in a 2024 renovation that brought entry-level rooms to 40 square meters -- among the largest standard rooms in Ortigas -- plus an exclusive Club Lounge for suite guests. Dining centers on Seven Corners, a seven-station international buffet restaurant, and Xin Tian Di for Chinese cuisine, alongside the largest pillarless ballroom in Ortigas (1,500-guest capacity). Guest reviews consistently praise the mall-adjacent location, spacious rooms, buffet breakfast, and warm staff, with TripAdvisor rating the hotel 4 of 5 across roughly 1,500 reviews. Recurring complaints center on street noise and traffic sound bleeding into rooms facing Ortigas Avenue, some dated bathroom fixtures despite the 2024 refresh, and inconsistent value-for-money perceptions at peak rates. It sits roughly 15 km (about 40 minutes by car, traffic-dependent) from Ninoy Aquino International Airport, making it more suited to business travelers and Ortigas-area staycationers than airport layovers.

How guests rate it

  • Location90
  • Service85
  • Rooms74
  • Food & breakfast86
  • Value72
Key facts
AddressOrtigas Avenue corner ADB Avenue, Ortigas Center, Quezon City 1100, Philippines
Brand Sub BrandCrowne Plaza
NeighborhoodOrtigas Center, Quezon City
Distance From Airport Km15
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What IHG One Rewards status gets you here

  • Complimentary hot breakfast for two as a welcome amenity for IHG One Rewards Diamond Elite members, per program terms
  • Complimentary room upgrades for Platinum Elite and Diamond Elite members, subject to availability
  • Welcome amenity of points or a drink/snack at check-in for Platinum Elite members, subject to availability

Pros

  • Directly connected to Robinsons Galleria Mall for shopping and dining without leaving the building
  • 262 rooms including 63 suites, refreshed in a 2024 renovation with entry-level rooms at 40 sqm -- among the largest standard rooms in Ortigas
  • Seven Corners international buffet with seven interactive cooking stations draws consistent praise
  • Club Lounge access for suite guests plus the largest pillarless ballroom in Ortigas
  • Warm, attentive staff service noted across recent reviews

Cons

  • Rooms facing Ortigas Avenue can pick up street noise and traffic sound
  • Some bathroom fixtures and public areas still read as dated despite the 2024 room refresh
  • A subset of guests feel value for money could be stronger during peak-rate periods
  • About 15 km (roughly 40 minutes by car, traffic-dependent) from NAIA, not an airport-convenient choice

The research view

What the research keeps finding

High confidence

Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.

Consistently praised

  • Opened December 5, 2005 as IHG's first Crowne Plaza property in Manila
  • 2024 renovation added 40 sqm entry-level rooms and a new Club Lounge, per an April 2024 BusinessMirror feature on the property
  • TripAdvisor ranks it #30 of 1,332 hotels in Quezon City at 4.0/5 across roughly 1,500 reviews
  • Shares leisure amenities (pool, gym, spa) with its sister property Holiday Inn & Suites Manila Galleria next door

Worth knowing before you book

  • Room count is cited as 262 (2024 BusinessMirror feature, with a 63-suite breakdown) versus 263 in older references -- both are close enough to reflect normal minor discrepancies across sources
  • Traffic-noise complaints recur for Ortigas Avenue-facing rooms; ask for a mall-facing or higher-floor room if noise sensitive

Verified elsewhere

Reviews & videos from around the web

Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.

Written reviews

A sweet suite staycation at Crowne Plaza Manila Galleria

↗

Jellybeans in the City · Aug 2024

Blogger recounts a suite staycation: comfortable air-conditioned rooms, the seven-station Seven Corners buffet, and shared pool/gym/spa amenities, with easy access to Robinsons Galleria Mall next door.

Video reviews

Behind this page

How we researched this

This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 14, 2026.

ortigas mall-access club-lounge buffet-dining business-hotel

Find out more about Crowne Plaza Manila Galleria

View official hotel page

Frequently asked questions

Is Crowne Plaza Manila Galleria connected to a mall?

Yes -- the hotel has a direct, covered connection to Robinsons Galleria Mall in Ortigas Center, giving guests immediate access to shopping, dining, and a cinema without stepping outside, which is a frequently cited convenience in guest reviews.

How many rooms does Crowne Plaza Manila Galleria have?

The hotel has 262 rooms across 19 floors, including 63 suites, following a 2024 renovation that brought entry-level rooms to 40 square meters, among the largest standard room sizes in the Ortigas business district according to the property.

How far is Crowne Plaza Manila Galleria from Ninoy Aquino International Airport?

It is roughly 15 kilometers from NAIA, typically about a 40-minute drive depending on Manila traffic, making it better suited to travelers with business in Ortigas or Quezon City than those prioritizing airport proximity for a short layover.

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