Angsana · PremiumA
Angsana Laguna Phuket
Phuket · Bang Tao Bay / Laguna Phuket
A 5-star beachfront resort on Bang Tao Bay's lagoon parkland, about 20 minutes from Phuket International Airport.
Cassia · Premium
Cassia Phuket
Laguna Phuket, Bang Tao
77
Guest sentiment
A 218-unit serviced-apartment hotel in the Laguna Phuket complex in Bang Tao, with full kitchens in every unit and a free shuttle boat to the beach, 200m away.
Last updated August 12, 2026
Cassia Phuket is a serviced-apartment hotel within the Laguna Phuket complex in Bang Tao, opened by Banyan Tree in 2015 as a hybrid of hotel and long-stay apartment living. Its roughly 218 studios, one-bedroom lofts and two-bedroom suites all include full kitchens, and the property markets itself as Phuket's first fully pet-friendly hotel, with in-room pet amenities and a dedicated dog park. It sits about 200 meters from Bang Tao Beach rather than directly on the sand, reached by a free shuttle boat. Guests and independent reviewers consistently praise the friendly, vibrant atmosphere and the practicality of in-suite kitchens for families and pet owners, while recurring complaints cover loud restaurant background music audible in some rooms and mid-range rather than luxury finishes.
How guests rate it
- Location72
- Service82
- Rooms78
- Food & breakfast74
- Value80
| Address | 64 Moo 4, Srisoonthorn Road, Cherngtalay, Thalang, Phuket 83110, Thailand |
|---|---|
| Brand Sub Brand | Cassia |
| Neighborhood | Laguna Phuket, Bang Tao |
| Star Rating | 4 |
What ALL – Accor Live Limitless status gets you here
- Complimentary breakfast or lounge access for ALL Diamond members at participating hotels, per ALL - Accor Live Limitless program terms
- Room upgrades for Platinum and Diamond members, subject to availability
- Late check-out until 4pm for Diamond members, subject to availability
Pros
- Full kitchen in every unit, from studios to two-bedroom suites, ideal for families and extended stays
- Phuket's first fully pet-friendly hotel, with in-room pet amenities, a dog park and leash-free trails
- Consistently friendly, vibrant staff and atmosphere praised across reviews
- Two swimming pools, a kids' club and Cassia FIT gym on-site
- Free shuttle boat to Bang Tao Beach, about 200m away
Cons
- Not directly beachfront -- about a 200m shuttle-boat ride to reach Bang Tao Beach
- Some rooms above the on-site restaurant report loud background music affecting the stay
The research view
What the research keeps finding
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
- Marketed and reviewed consistently as Phuket's first genuinely pet-friendly hotel, a distinctive positioning versus other Laguna Phuket properties
- In-suite kitchens across all categories are the most repeated practical praise from guests and reviewers
- Opened by Banyan Tree in October 2015 as a new hybrid hotel/serviced-apartment concept
Worth knowing before you book
- Unit count varies across sources: 218 (Phuket101, most recent independent count), 221 (Sleeper Magazine at 2015 opening), and figures as high as 308-334 elsewhere that likely mix hotel-bookable units with total owned residences -- this entry uses the 218 figure
- At least one guest review alleges inconsistent treatment of Asian guests around a booking dispute -- an isolated report, not corroborated elsewhere
Verified elsewhere
Reviews & videos from around the web
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Cassia Phuket
↗Phuket101 · Willy Thuan · Mar 2025
Local Phuket guide calls the property young, vibrant and colourful with very friendly staff, praising in-suite kitchens for families but noting it sits 200m from the beach, reached by shuttle boat.
Banyan Tree to open Cassia Phuket
↗Sleeper Magazine · Aug 2015
Hospitality trade publication covers Banyan Tree's new Cassia concept ahead of its October 2015 opening, describing 221 apartment-style residences with kitchens and colourful street-art design.
Video reviews
Behind this page
How we researched this
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 12, 2026.
laguna phuket bang tao beach pet-friendly
Find out more about Cassia Phuket
Frequently asked questions
Is Cassia Phuket pet-friendly?
Yes -- Cassia Phuket markets itself as Phuket's first fully pet-friendly hotel, offering in-room pet amenities such as memory-foam pet beds, air purifiers and biodegradable waste bags, plus a dedicated dog park and leash-free nature trails near the lotus lagoon, making it a genuine standout for travelers bringing large dogs.
Is Cassia Phuket on the beach?
Not directly -- the hotel sits about 200 meters back from Bang Tao Beach within the Laguna Phuket complex, and guests reach the sand via a free shuttle boat rather than walking straight out. It's still considered a beach-adjacent stay given the short, included transfer.
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