Aloft · Select-service
Pakuwon City, Mulyorejo (East Surabaya)
Guest score
Aloft Surabaya Pakuwon City is a select-service lifestyle hotel connected to Pakuwon City Mall in East Surabaya, topped by rooftop Echo Lounge and the Splash pool with skyline views.
Last updated August 6, 2026
Opened in August 2025, Aloft Surabaya Pakuwon City is the brand's first hotel in Surabaya and one of its newest in Indonesia, a 233-room select-service lifestyle property in the fast-growing East Surabaya corridor. It sits directly beside (and connected to) Pakuwon City Mall, a practical anchor for dining and shopping in a district well away from the historic downtown. The design leans into Aloft's industrial-chic, loft-inspired template: high ceilings, platform beds, 55-inch smart TVs and fast Wi-Fi, plus local touches such as murals drawn from Surabaya's Suro-and-Baya folklore. Signature spaces include VIBE restaurant on Level 10, the rooftop Splash pool, a 24-hour Re:charge gym with city views, the W XYZ Bar and the Echo Lounge, promoted as East Surabaya's highest indoor lounge. Over 1,000 square metres of meeting space and a 489-square-metre ballroom position it as a MICE venue. Because the hotel is very new, independent coverage is thin and skews to opening announcements; the small pool of early guest feedback is strongly positive, praising fresh, spacious rooms, attentive service for a new team, and a generous breakfast, with some rating facilities above typical four-star Aloft standards. The main honest watch-outs are location rather than quality: the property is roughly 18 km from Juanda International Airport and a fair distance from central Surabaya, so it suits mall-oriented and business stays more than sightseeing. Aloft does not offer an executive lounge, so elite members take breakfast at VIBE.
| Address | Jl. Laguna Kejawan Putih Mutiara No. 17B, Mulyorejo, Surabaya, East Java, Indonesia |
|---|---|
| Brand Sub Brand | Aloft |
| Neighborhood | Pakuwon City, Mulyorejo (East Surabaya) |
| Distance From Airport Km | 18 |
| Elite Benefits | Room upgrades for Platinum Elite and above, subject to availability (select-service upgrade pool), Bonus points in lieu of breakfast for Platinum Elite and above at hotels without full breakfast service, Enhanced Wi-Fi and a welcome amenity for all Elite tiers |
| Landmark Distances | [object Object], [object Object], [object Object] |
The research view
Themes that came up again and again across independent reviews — not a single opinion, but the patterns that repeat.
Consistently praised
Worth knowing before you book
Verified elsewhere
Independent coverage from real reviewers and travel channels, published in the last year or two -- not written or commissioned by us. Each links back to the original.
Written reviews
Great Travel Magazine · Aug 2025
Opening coverage of Aloft's first Surabaya hotel: 233 loft-style rooms, VIBE restaurant, rooftop Splash pool, Re:charge gym and Echo Lounge, with murals drawn from local Suro-and-Baya folklore.
Travel And Tour World
Trade-magazine feature on the new East Surabaya hotel, detailing its 233 rooms, rooftop Echo Lounge, mall connection and more than 1,000 sqm of meeting space aimed at business and MICE guests.
The Korea Herald · Sep 2025
Debut report framing the hotel as an East Surabaya MICE venue: 233 rooms, a 489 sqm ballroom, seven meeting rooms, VIBE dining, W XYZ Bar and a direct link to Pakuwon City Mall.
Behind this page
This page pulls from the hotel’s own information alongside independent guest reviews. These are the primary sources we checked — last refreshed Aug 6, 2026.
Find out more about Aloft Surabaya Pakuwon City
The hotel sits in Pakuwon City, a lifestyle development in the Mulyorejo area of East Surabaya, and is directly connected to Pakuwon City Mall. It is roughly 18 km from Juanda International Airport and a fair distance from the historic city centre.
Outlets include VIBE restaurant on Level 10, the W XYZ Bar and the rooftop Echo Lounge, promoted as East Surabaya's highest indoor lounge. Facilities feature a rooftop Splash pool, a 24-hour Re:charge fitness centre and over 1,000 square metres of meeting and event space.
No. As a select-service Aloft, the hotel does not have an executive or club lounge. Marriott Bonvoy elite members instead receive their breakfast benefit at VIBE restaurant, and the property emphasises social spaces like the W XYZ Bar and Echo Lounge rather than a dedicated lounge.
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